Privacy Policy
What does johnnamauro.com do with you personal information?
Federal law and GDPR compliance requires us to tell you transparently how we collect, use, share, and protect your personal information. Federal law and GDPR also limits how we can use your personal information. Protecting the privacy and security of consumers’ personal information is very important to us. Please read this notice carefully to understand what we do with the personal information we collect both online and offline. Although we cannot guarantee confidentiality, we take all reasonable and lawful steps to protect your personal information.
When you contact us to help you with a problem, any personal information you provide is voluntary. We collect and use only the minimum information necessary to respond to your concerns and questions. In most cases, we collect limited (basic) personal information, such as name, telephone number, and/or email address.
When you contact us to place an order, you are making voluntary disclosure of your personal information. We collect and use only the necessary information needed to provide the products you ordered or to deliver the services you requested, tailored to your needs such as name, phone number and email address. We use third party services to collect personal financial information and do not see or store such information outside these services.
When do we collect personal information?
When you contact us…
With questions or comments in the contact form.
When you comment on a post directly on the website (*our commenting is turned off on blog posts).
To request more information, schedule a telephone call, or sign up to the newsletter.
When you opt-in to receive a free download or gift.
To place an order for products or services.
To receive your product or services.
When we contact you…
To provide the goods and services you requested.
To request occasional feedback.
To provide weekly wisdom, spiritual guidance, news, updates, and occasional promotional offers through the newsletter by email.
When we contact others…
We may see certain personal information from third party apps and services that allow us to complete your order such as through PayPal, Acuity, Memberspace, Dubsado, and Payhip. Reference below for further information regarding how we use these third party services and what we have access to.
We may see certain personal information from third party apps and services that allow us to monitor website traffic, email conversion, and other analytics data such as Google Analytics or Facebook/Instagram pixels. Reference below for further information regarding how we use these third party apps.
Where does your information go?
Within johnnamauro.com…
We use your personal information to contact you regarding offers, to provide wisdom, spiritual guidance, news and updates that you have requested, and/or to complete your product or services orders.
Certain personal information will be used internally for accounting purposes such as name and transaction totals. We do not save or keep your credit card information nor do we have access to that information when you purchase. All transactions are safely navigated through PayPal. Please refer to the PayPal privacy policy for more information on that.
And outside of johnnamauro.com…
We use the following third party apps and services to facilitate our business by delivering orders, sending newsletters, accounting, and tracking analytics data for business purposes:
Google Analytics: Specifically, Google Analytics collects data about visitors to the Site via Google advertising cookies and anonymous identifiers, in addition to other data which may be collected through a standard Google Analytics implementation. We use Google Analytics to gather information on user location, times of usage, length of usage on site, pages and clicks to understand our audience and create content, products and services garnered to their needs. We do not merge personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature. Should you wish to opt out of any Google Analytics Advertising features, you are encouraged to change your Ad Settings and Ad Setting for mobile apps, through the NAI’s consumer opt-out, or by using any of the other opt-out options currently available: currently available opt-outs.
Facebook/Instagram pixels. Pixels are placed on the website to track conversions from Facebook/Instagram ads, to optimize ads based on Facebook/Instagram data, build targeted audiences and leads. This information helps us to market and advertise products and services to those who need it most. More information about Facebook is available here. More information about Instagram is here.
Paypal. Specifically, Paypal is only used in purchasing any product or service offered on our website. Paypal will ask for billing information at checkout. Payment information such as name and transaction totals are used by us for accounting purposes only. We do not see or store your credit card or billing information. More information on Paypal’s privacy policy is available here.
Acuity scheduler. When purchasing products or services or scheduling a free consultation through our website, the scheduling system allowing you to select dates and times for appointments is through Acuity. Information collected through Acuity such as your name, phone number and email address is strictly used for scheduling purposes only so we may contact you for your desired appointment. Other information gathered at this time pertaining to your individual needs, health and wellness and desired goals is used for that scheduled session or package of sessions only. Information filled out at this time is stored in Acuity for legal business purposes for a minimum of (2) years. The information we gather is used to contact you at your request for a purchased service or consult. We do not use this information for marketing purposes. Information gathered this way is not added to an email list or used for any other purposes ever. We do not sell or share your private information that you use to schedule private and confidential sessions with us. Your privacy is important to us as a client and we will only contact you at the scheduled time you select using this information the way you identify in the application that you fill out upon purchase/sign up. More information on Acuity’s privacy policy is available here.
Contact Form. If you contact us using our website contact form on our site we will only contact you in reference to your immediate request, but we do not use the information submitted through them for marketing purposes.
And rarely, to law enforcement…
We provide information to businesses or individuals in response to lawful court orders, subpoenas, or to resolve complaints.
Additional privacy related information
Cookie Policy
Cookies are small text files placed on your computer to collect information about the pages you view and your activities on the site. They enable the site to recognize you by, for example, remembering your user name, offering a shopping cart, or keeping track of your preferences if you visit the site again. The cookie transmits this information back to the website’s computer (or server) which generally is the only computer that can read it. You can set your Web browser to warn you about attempts to place cookies on your computer, or to limit the type of cookies you allow. See also more information on how to change cookies settings in popular desktop browsers.
This site uses single and multi-session cookies to enhance the visitor experience. Use the link above for further details.
Rights to Data
You have rights to all the information you supply us from your voluntary sign up for our newsletter to information provided to us upon scheduling or purchasing products/services. As noted above, you may unsubscribe to our mailing list at any time you wish, opting out of all future correspondence with us. We will not keep your information at that point. When you unsubscribe from a mailing list, we delete your profile.
Questions about this privacy policy, or any other questions or concerns, can be sent to Johnna Mauro, Founder/CEO, at johnna@johnnamauro.com